6. Is audio important?
Integrating audio into a surveillance system makes it possible for personnel to hear and speak with possible perpetrators. It can be easily integrated with video management systems. From a surveillance point of view it can also be used as an independent detection method triggering recordings and alarms when audio passes a certain threshold.
7. Is scalability key? Will you need to add more cameras as time goes on?
Having a flexible and scalable surveillance system is important. The problem with traditional CCTV systems is that they are a closed circuit meaning that everything is hard-wired and difficult to scale.It is therefore important to choose IP cameras which connect over a wireless network allowing you to easily grow and scale any installation as you need.
8. What parts of your business could benefit from effective surveillance and monitoring?
Surveillance systems benefit businesses by not only monitoring theft, but increasing staff safety and confirming incidents. With the knowledge that they’re being protected, employees are more likely to feel safe. The portrayal of events provided by a surveillance system is also valuable for confirming incidents such as theft, work place violence, property damage and vandalism. This information is essential when suing for damages or reporting to law enforcement. In industries such as retail, for example, the ability for surveillance systems to provide data and customer insights is changing the way that not only security departments work, but also marketing, customer service and IT departments, providing valuable insights to help vastly improve customer experience and profitability. For example, understanding how customers move throughout a shop is crucial to how products are laid out in the store and advanced features such as facial recognition can be used to estimate attributes such as the gender and age of shoppers.
9. What challenges do you want to overcome with video surveillance? Can VMS (video management system) analytics help?
An effective VMS system is essential given that the average amount of time someone can focus on video footage is only 20 minutes. VMS or in-built analytics can alert you to suspicious activity and apply analytics, improving the way you run your business. Built in motion detection and intelligent algorithms provide useful, actionable information, such as the total number of people that walk into a shop. Compared against sales, retailers can assess the rate of conversion and the best times of day for promotions.
10. How do you select a suitable VMS solution ?
It’s important that the requirements of a video management system, including how you plan to use it, are verified clearly during the planning stages. The key problems that have driven your purchase of a surveillance system will outline the aspects of a VMS solution you need. As an example, people who travel or have multi sites to manage may require the ability to access their surveillance system from any location. Each VMS solution should therefore be tailored to you and your business.