Once you have submitted your request, an email will be sent to you from firstname.lastname@example.org with a link to set up your account password.
Please follow the “Password Reset” link contained in the body of the email.
This link will take you to the “Change Password” page, where you can set up you own password. Please note that your password is linked to your account and not your email address.
Once confirmed, you will be able to login at www.portsmouthcomms.co.uk/onlinebilling and access copies of your bills and other data.