Telephone System Fault Reporting

In order for us to respond to your telephone system fault quickly please have the following information ready.

  • Company name and address,
  • Your contract number which will begin with PCM,
  • Contact telephone number,
  • Details of the fault or issue including the extensions or line numbers being affected.

For all faults during working hours please contact :

  • 0800 849 7888.

For out of hours (and if your contract covers this) please contact:

  • 0870 0534400.

Alternatively if you can not telephone please email or use the below from.


Call us on 0800 849 7888 or simply fill in the below form and we will get back to you:

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